Sincere, Professional and Reliable Customer Service

All customers mainly care about the same key things: product reliability、supply capacity、safety certifications、customization capability and cost.To help customers feel confident about cross-border collaboration, we’d like to walk you through our deep strategic partnership with one of China’s biggest bubble tea chains. This brand operates more than 46,000 physical stores worldwide and ranks among the country’s largest quick-service beverage retailers.

1.Customer Background
This large-scale beverage chain operates stores across China and 12 overseas regions, launching 15+ seasonal limited-edition drinks every year. Before formal cooperation, it suffered three bottlenecks from previous packaging suppliers. First, inconsistent packaging visual design: generic standard cups failed to match differentiated selling points of hot milk tea, iced fruit tea and creamy soft-serve drinks, weakening offline brand recognition. Second, food safety compliance risks: batch-to-batch material deviation caused hidden risks for cross-border food contact standard audits, with occasional edge burrs and ink peeling on packaging. Third, fragile bulk supply capacity: seasonal sales peaks (summer and holidays) led to delayed deliveries and inventory shortages, as suppliers lacked flexible capacity scheduling. Meanwhile, the brand required unified matching supplies including custom paper/plastic beverage cups and colored drinking straws for all store networks.

2.Customized Service Solution
We launched a five-stage dedicated collaborative service team covering design, quality inspection, production scheduling and cross-border logistics, tailored to the client’s full-cycle demands. Firstly, exclusive design team docking: We assigned 3 senior packaging designers to connect directly with the client’s new product R&D team 2 months ahead of each seasonal drink launch. Based on drink temperature, liquid acidity and consumer takeaway scenarios, we adjusted cup wall thickness, anti-leakage structural radian and surface anti-slip coating. We also optimized surface printing patterns to echo limited-edition marketing themes, avoiding copyright and ink migration risks that violate EU food packaging regulations.
Secondly, full-link quality stabilization mechanism. We adopted BPA-free food-grade PP and virgin wood pulp paper for all cups and straws, meeting FDA, EU 10/2011/EU and Chinese GB food contact standards. We added three extra sampling inspections during mass production: raw material incoming testing, printing ink curing detection and finished product pressure resistance testing. In 4 years of continuous supply, we maintained 0 batch quality deviations and 0 safety audit failures for all delivered goods.
Thirdly, dedicated supply chain guarantee. We set up two independent automated production workshops exclusively for this client, occupying 22% of our overall beverage packaging production capacity. We hold dynamic safety stock equivalent to 45 days of client average consumption to cope with sudden order surges and logistics delays. Currently, we hold the largest single supply share among all the client’s disposable packaging suppliers.

3.Cooperation Achievements
Cooperative products: Custom cold-drink PET cups, heat-insulated paper hot drink cups, regular plastic straws and color-matched decorative straws. Cooperation scale: Monthly shipment of 12.6 million sets of matched cup and straw combinations, covering all domestic outlets and overseas Southeast Asian store chains of the brand.
Official client procurement feedback: “Unlike conventional manufacturers that only provide finished products, this supplier participates in our front-end new product iteration. Their proactive design optimization and stable cross-batch quality have cut our packaging after-sales complaints by 92%. The dedicated inventory reserve completely solved our peak-season supply panic.”

4.Bolooming Capability
This case proves our dual core strengths: standardized high-quality disposable packaging production and front-to-back customized full-cycle service. For overseas beverage chains, coffee retailers and catering franchise brands, we can replicate this cooperation model: early-stage design customization, multi-region compliance certification, dedicated capacity reservation and 7*24 bilingual cross-border after-sales response. We do not only sell disposable packaging, but provide risk-free stable supply solutions for global catering brands.